Managed IT Services


ACG247’s Managed IT Services deliver proactive and complete management of your IT systems, so you can focus on growing your business.

ACG247 has provided cost-effective and reliable IT services and network management for more than 20 years.

 

 On Demand Services

We provide on-demand support services for our clients that require professional responsive IT support but do not require ongoing IT management services. Our on-demand services are billed on a per incident or hourly basis.

 

Managed IT Services

Provides a reliable cost-effective alternative for those clients that require 24x7 monitoring and network support. This service increases productivity while reducing computer and network down-time. This service includes:

  • Unlimited IT support for covered devices provided at a fixed low monthly rate
  • 24x7 access to support professionals capable of resolving most issues remotely or dispatching techs for those issues requiring onsite support
  • Monitored patch management, antivirus, and update services
  • CIO consulting services (trusted advisor)
  • Managed security and threat assessments, including acceptable use policy enforcement and penetration testing
  • Vendor liaison and capacity planning services.
  • Monthly management reports

 


Desktop Management

ACG247’s proactive desktop monitoring, maintenance, and optimization keeps your desktops running without interruption and at peak performance. Our software agent continuously monitor the health of your systems, proactively updates your desktops with Microsoft patches after they are whitelisted and certified by our team.

ACG247 provides an array of essential IT management services on a flat rate subscription basis to small and medium sized businesses, including PC Management, Chief Technology Officer Services, Server Management, and Network Management on a flat rate subscription basis to small and medium sized businesses.

We view ourselves as an extension of your business. Our IT Management goals are nothing short of a definite reduction in your total cost of technology ownership and a dramatic decrease in your technology-induced stress level.